Privacy Policy

Effective Date: 1st April 2025

1. Introduction

• Welcome to Airstream Laundry and Dry Clean. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with Indian data protection laws.

By using our website https://airsteam.services, you agree to this Privacy Policy.

2. Information We Collect

We collect the following types of information when you visit our website or use our services:

A. Personal Information (Required for Service)

• Name
• Contact details (phone number, email)
• Pickup and delivery address
• GPS Location
• Payment details (for online transactions)

B. Transaction & Order Details

• Items given for laundry
• Service preferences (e.g., wash & fold, dry cleaning)
• Order history and invoices

3. How We Use Your Information

We collect and use your information for the following purposes:

✅ To process laundry service requests and orders

✅ To arrange pickup and delivery services

✅ To send order updates and invoices

✅ To provide customer support

✅ To improve our website and services

✅ To send promotional offers (with your consent)

✅ To comply with legal obligations (billing, taxation)

4. Cookies and Tracking Technologies

We use cookies and analytics tools (e.g., Google Analytics) to improve user experience and website performance. You can manage or disable cookies in your browser settings.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

• Service providers (e.g., delivery partners, payment gateways)
• Legal authorities (if required by law)

6. Data Security Measures

We take reasonable security measures to protect your personal data, including:

🔒 Encrypted payment transactions

🔒 Secure access controls for customer accounts

🔒 Regular security audits

While we ensure data security, no system is 100% secure, and users should be cautious while sharing sensitive information online.

7. Your Rights Under Indian Law

Under the DPDP Act, 2023, you have the right to:

✅ Access your personal data

✅ Request corrections to inaccurate data

✅ Request deletion of your data (except where required for billing/legal reasons)

✅ Withdraw consent for marketing communications

8. Third-Party Links

Our website may contain links to third-party services (e.g., payment gateways). We are not responsible for their privacy policies or security measures.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Changes will be posted with a revised 

10. Contact Us

For privacy-related concerns, contact us at:

📧 Email: care@airstream.one

📍 Address:  Airstream Laundry, Vishal Towers, 19th Main Rd, Near HSR Club Junction, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102, India 

📞 Phone: +91.9108044069